Nachrichten für Hotelgäste

Erreichen Sie Hotelgäste mit einfach zu bedienenden Gastnachrichten

Mit Canary Messaging kannst du ganz einfach mit Gästen über ihre bevorzugte Methode kommunizieren: Textnachrichten. Spare deinem Team wertvolle Zeit, indem du automatisierte Antworten nutzt, die von Canary AI unterstützt werden. Es sind keine App-Downloads erforderlich.

Mehr als 20.000 Hotels in über 100 Ländern vertrauen uns

Kommunizieren. Automatisieren. Freude. Vereinfachen.

Sparen Sie Ihrem Team Zeit, indem Sie während ihres Aufenthalts automatisch mit Ihren Gästen kommunizieren. Begeistern Sie Gäste mit schnellen, direkten Antworten auf Mobilgeräten.

Smart Hotel Messaging

Automatically Engage Guests

Let Canary Messaging communicate with guests throughout their stay. Easily customize when and what messages go out to your guests and ensure your brand standards are upheld.

Create Better Guest Experiences

Provide a modern guest experience by offering real time communication channels that your guests prefer, like SMS or WhatsApp. No more relying on phone calls from guests.

Better Guest Experiences
Unified Hotel Inbox

Simplify with One Unified Inbox

With Canary’s unified inbox, all guest communications from SMS, WhatsApp, OTAs, email, and more are consolidated in one place so you never miss a message from a guest again.

Save Staff Time

Simplify the amount of communication your team manages with AI Guest Messaging. Provide smart replies to guests, freeing your team for tasks needing a personal touch.

Provide timely guest info

Smoother Guest Communication Starts With Canary

Canary Messaging streamlines guest communication and saves your staff time through automated, broadcast and AI messages.

Book a Demo

Canary powers real-time guest communication & experiences

Our Turnkey Guest Messaging Solution Integrates Seamlessly with Your PMS.
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Stay connected to your guests

Send personalized direct or broadcast messages to your guests at any point in their journey — pre-arrival, check-in, in-stay, checkout and post-stay

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AI Responses

Allow Canary AI Guest Messaging to respond for you. Canary AI responds to the most common questions, so your team can focus on providing top-notch, personalized service.

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No app downloads required

Your guests don’t want another app. Increase adoption by 3-5x by keeping it app-less with Canary Messaging.

What Our Customers Have To Say

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We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features.
Jason Reiplinger
Front Desk Manager
Coeur D'Alene Resort
Woodside Hotel Group
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Guests want options and the ability to easily communicate with the hotel. Canary enables both - and allows us to make more money!
Jason Reiplinger
Founder
Nomads Hotel
Woodside Hotel Group
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Guest Messaging is such a useful tool for us. For example, my 3pm-11pm front desk agent bakes cookies. The fact that she can now broadcast to our guests that freshly baked cookies are available at the front desk really helps us create a better experience and generate more revenue.
Jason Reiplinger
General Manager
Clarion Pointe Greensboro Airport
Woodside Hotel Group

The Hotelier’s Guide to
More 5-Star Reviews

Get the intel you need to fuel a five-star guest journey. Download the guide and start getting great feedback in no time.

A messaging solution made with your hotel in mind

Canary Messaging was created by a dedicated team of hospitality industry veterans who understand your property’s needs and workflow.

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Stay Organized With a Conversation History

Message your guests from one, simple dashboard that enables you to keep track of many conversations at once.

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Message Guests From Your Existing Phone Number

Even if your current number is a landline, Canary can enable you to receive and send text messages from it.

Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

Best Hotel Digital Tipping Award

Handy hospitality industry resources for hoteliers

Keep updated on all things hospitality with Canary’s industry experts

Explore all our solutions

Canary’s all-in-one platform powers hotel operations, so you can focus on delivering exceptional guest experiences.

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Guest Management

Turn every guest interaction into an opportunity to impress.

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Canary AI

Improve efficiency with streamlined guest communication, smart automation and more.

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Secure Transactions

Prevent fraud and chargebacks and streamline payment processes.

FAQs

A few helpful answers to common questions

What Is Guest Messaging?

Why is a hotel text messaging system like Canary Guest Messaging important for hoteliers?

How does hotel guest messaging work?

What are the key benefits of hotel guest messaging?

What should hotels look for when choosing a guest messaging software?