Welcome to the Canary Blog

F&B service is an essential aspect of hotel operations. In this post, Canary's hotel industry veterans examine how to increase food and beverage revenue in a hotel.

Great guest service is the cornerstone of a successful hotel business. Whether you’re facing guests, event planners, event attendees, or business travelers, the quality of your guest service could mean happier customers, better reviews, and more revenue.

This spring, Amadeus Delphi customers can access the new Canary integration directly inside of the Delphi interface. With just one-click within Delphi, hoteliers can create and send contracts for e-signature and payment links for collecting deposits or installments. All documents and payment information are saved securely within relevant account records in Delphi.

As technology becomes more advanced so does cybercrime. And that means cybersecurity in the hospitality industry has never been so critical. 

Whether you want to increase your occupancy, your top line or your average spend per guest, you’ll find some pointers in this list of creative sales ideas for hotels.

PCI compliance is extremely important for all hotels. Not only does it help prevent fraud and data breaches at your property, but it also helps you recover quicker, avoid PCI non-compliance penalties, and give your guests peace of mind.

As consumer demand shifts, technological investment is needed in order to stay ahead of your competitors and meet consumer demands. Guests want convenience, care, and personalization. Digital check-in technology can help you provide all three.

Train your front desk agents using these eleven hotel upselling scripts that help drive more sales and make guests happier.

In this blog post from Canary's hospitality veterans, we take a deep look at how to upsell hotel rooms and the benefits it brings to your property.

Canary VP of Sales Dhiraj “DJ” Singh, was recently in Vienna for IHTF 2023 and sat down with Ryan Haynes for the Travel Market Life Podcast to discuss how Canary is helping advance cybersecurity & fraud prevention in the hotel industry.

In this blog post, we will examine the most popular trends of 2023, the benefits of investing in new technologies, such as artificial intelligence, virtual reality, and the Internet of Things (IoT), and how these technologies can enhance the guest experience. 

Having a daily hotel front desk checklist as part of your standard operating procedures (SOPs) is critical to maintaining a high level of customer service so your guests have the best stay possible.