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AI in Hospitality

Supercharge your team with Canary AI

Canary AI is the most powerful AI platform that is custom-built for the hospitality industry. Streamline guest communication, personalize interactions and prioritize requests. Simple to set-up. Even easier to use.

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Trusted by 20,000+ hoteliers in 80+ countries

An AI platform built for hospitality

Canary’s Guest Journey Platform is powered by AI to deliver more personalization for guests and enhanced automation for staff. From personalized offers and recommendations to intelligent task automation, Canary AI frees your team up to focus on in-person hospitality.
Save time with CONVERSATIONAL INTELLIGENCE
Let the AI do the talking. Serve up intelligent responses to guests and free up your team for the tasks that require human touch.
Learn How >
Boost Hotel Revenue with AI
BOOST REVENUE WITH AI UPSELLS
Canary AI intelligently detects guests' needs and surfaces relevant upsell offers. Guests can easily confirm and purchase in seconds.
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Speak 100+ languages tomorrow
Effortlessly speak the same language as your guests, regardless of the languages you or they use.
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AUTOMATICALLY CREATE SERVICE TICKETS
Save time and stop switching between systems. Canary directly integrates with leading  housekeeping software tools, unlocking the power to auto-generate service tickets based on  guest messages.
Learn How >
Personalize each guest’s stay
Canary AI's concierge service goes beyond just providing recommendations. It offers personalized suggestions for activities, dining and more based on guest preferences
Learn How >
Use AI to Personalize Guest Experiences

See why brands like Wyndham are rolling out Canary AI across their entire portfolio

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Features & Capabilities

Automated AI handoffs
Automated AI handoffs
If the Canary AI assistant can’t answer, it’ll redirect the message to your team.
Build your hotel’s knowledge base automatically
Build your hotel’s knowledge base automatically
Canary AI is always learning, building institutional knowledge as it goes
Instant, professional, 
on-brand responses
Instant, professional, 
on-brand responses
Speak with a consistent brand voice, and respond with grammatically correct messages.
Responsible AI use
Responsible AI use
Canary employs sophisticated training, evaluation, and real-time monitoring to prevent inappropriate replies.

The Ultimate Guide to AI in Hospitality

AI has arrived. Hoteliers can streamline communication and improve efficiency with AI. Learn how and all about the top 10 use cases for hoteliers.

Download >

Get up to speed on AI in hospitality

Learn more about the practical applications of AI in your industry.

NEWS
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Artificial Intelligence Becomes a Best Practice
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Canary AI is part of our full suite of hospitality solutions 

Mobile Check-In
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Seamless check-in your guests without exchanging credit cards, IDs, or registration forms.
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Upsells
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Intelligently offer upsells to your guests throughout their journey.
Learn more
Guest Messages
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Easily communicate with hotel guests at scale.
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Digital Authorizations
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Replace paper credit card authorization forms and reduce fraud and chargebacks by up to 90%
Learn more
Smart checkout
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Save housekeeping time and drive new revenue.
Learn more
TABLET REGISTRATION
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Ditch paper to collect and retrieve registration cards in seconds.
Learn more

Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

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Best Hotel Digital Tipping Award

FAQs

A few helpful answers to common questions

What is Canary AI?

What is AI in the hospitality industry?

How does artificial intelligence impact hotel management?

What are the pros and cons of AI in the hospitality industry?

What pricing models are available for Canary’s hotel software?