Guest Management Solutions That Scale With Your Hotel Group

Canary’s award-winning Guest Management Platform works with the world’s most recognized hospitality groups to elevate the performance of their properties.

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The Guest Management Platform That Hotel Groups Love

Canary provides a comprehensive, reliable guest management experience across group portfolios. The Canary team works hand-in-hand with hotel group leaders to tailor every product to specific operational and revenue goals. No matter the number of properties, hotel groups can welcome a smooth deployment from Canary.

Support the Full Guest Journey with Canary’s Suite of Solutions

Digital Contracts

Get contracts signed effortlessly & increase bookings

Replace paper and PDF contracts  with a streamlined online solution to get them signed quicker

Digital Authorizations

Reduce fraud & chargebacks

Canary’s PCI Level-1 and GDPR compliant authorization solution helps hoteliers avoid chargebacks and fraud

Contactless Check-in

Save time at the front desk & increase guest satisfaction

Guests can seamlessly check-in online, upload their ID, and complete the registration forms, all from one unique link

Dynamic Upsells

Increase revenue with the leading upselling tool for hotels

Guests can easily browse and purchase add-ons from multiple stages in the guest journey

Guest Messaging

Communicate with hotel guests at scale

Communicate with guests in their preferred channel with direct, AI, and broadcasted messages

Digital Tipping

Attract & retain more staff

Drive 5X more staff tips to increase compensation and improve retention without hurting your bottom line

Contactless Checkout

Boost reviews & save housekeeping time

Contactless Checkout guides only the happiest guests to leave a review on TripAdviser and Google and increases 4- and 5-star reviews by up to 350%

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Why Hotel Groups of All Sizes Choose Canary

Complete End-to-End Platform icon
Complete End-to-End Platform

Our all-in-one guest management platform simplifies operations by combining all of your guest-facing solutions under one roof. From pre-arrival through post-stay, streamline and support the entire guest journey with Canary.

Enterprise Grade Security icon
Enterprise Grade Security

Canary was designed by hospitality industry veterans to meet the needs of enterprise-level companies and management groups around the world. Our experienced team of product managers and engineers works directly with groups to find solutions to the challenges specific properties face.

Deep Integrations icon
Deep Integrations

Canary maintains robust 2-way integrations with all leading property management systems, payment providers, CRMs, mobile key solutions and more. Our team is dedicated to ensuring a seamless deployment with your existing tech stack.

Ongoing Innovation icon
Ongoing Innovation

Some say you can never reach perfection; but that doesn’t mean you shouldn’t try. Canary is constantly releasing new products and updates to ensure all of your properties are providing the best digital experience to guests.

Highly Customizable icon
Highly Customizable

Create digital guest journeys as unique as your properties with Canary’s ultra-flexible platform. From pre-arrival through post-stay, you can customize every workflow that your guests will go through to make sure they have the ideal experience.

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Portfolio-Level Analytics
& Controls

Comprehensive dashboards of product metrics and analytics give hoteliers a bird’s-eye view of what is happening at the property. Gain insights into guest preferences, behavior, and market trends—enabling you to make data-driven decisions to achieve your goals.

24/7 Support

24/7 Support

Our team is determined to provide you with the same level of dedicated service that you deliver to your guests. Canary offers 24-hour support as well as a comprehensive self-help center to ensure you always have the answers and assistance you need. Canary’s support team can be reached by phone, email and chat.

The Smarter Way to Manage Guests

Canary’s leading Guest Management Platform is built and maintained by a global team of hotel industry veterans with diverse experiences and backgrounds. This ensures both large and small hotel groups with all types of properties have the tools they need to grow into the future.

350%
increase in 4 & 5 star reviews
10x
more upsell revenue
40%
increase in front desk efficiency
90%
reduction in fraud and chargebacks
Hotel interior

Deep Integration With Your PMS & Other Technology Systems

Canary CustomersCanary Customers

Our development and engineering team maintains all APIs in-house and launches 5-10 new integrations per quarter to ensure Canary integrates with your specific tech stack.

Advanced customizations are available for enterprise customers.

Helpful Resources for Hotel Groups

FAQs

A few helpful answers to common questions

Why do hoteliers need modern guest-facing technology software to improve the guest experience? 

What countries does Canary operate in? 

What pricing models are available for Canary’s hotel software?