AI WEBCHAT AGENT FOR HOTELS

Offer instant answers to drive direct bookings

Turn website visitors into booked travelers with AI Webchat, your virtual guest services agent. Automatically answer questions while travelers browse your hotel website, increasing direct bookings and saving staff time.

Answers on demand. Bookings on autopilot.

When guests browse, they’ve got questions. Give them answers fast with the most trusted hotel AI chatbot built for hospitality. Capture contact info automatically to keep the conversation going—and direct bookings flowing.
INCREASE DIRECT BOOKINGS
Create a seamless guest experience from the first click. Provide professional and hotel-specific answers instantly, turning curious website visitors into confirmed future guests. 
Learn How >
Boost Hotel Revenue with AI
SAVE STAFF TIME
Reduce phone calls and emails to the front desk by automating responses to guests' questions. Keep your team focused on delivering exceptional in-person service.
Learn How >
BUILD YOUR MARKETING DATABASE
Automatically capture contact information in chat, allowing you to re-engage prospective guests with personalized marketing and promotions.
Learn How >
SPEAK THEIR LANGUAGE 
Connect with global travelers by offering automatic translation in over 100 languages, enhancing accessibility and engagement.
Learn How >

Let AI Webchat Be Your Booking Sidekick

See how Canary AI Webchat drives more bookings and lightens your team’s load.
Lady with the phone

Get guests answers fast.

Here’s how ai webchat works:
01
Customize Upsells Purchase Options visual
Travelers Ask Questions
Website visitors initiate a conversation via 
a hotel chatbot that sits on your website.
02
Offer Upsells Options to Guests visual
AI Automatically Responds
Canary’s AI Webchat understands and responds in real time to ~90% of guests inquiries, handing complex inquiries to 
human staff.
03
Approve & Deny Upsells With Ease
Manage Messages from One Place
Hotel staff monitor and manage all traveler conversations from the Canary dashboard.

Easy Implementation

AI Webchat is easy to set up and customize for your hotel.
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Set up in minutes

Simply copy and paste a snippet of code, verify, deploy, and go live in less than a day!
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Your hotel, your AI

AI Webchat is powered by a sophisticated AI model 
that continually evolves based on your interactions.

Helpful Resources for Hoteliers

Keep updated on all things hospitality with Canary’s industry expertise.

Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

Book a Demo
Best Hotel Digital Tipping Award

Canary AI Webchat is part of our full suite of hospitality solutions:

digital contracts
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Boost your staff’s efficiency with digital contract signing.
CANARY AI
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Boost your team's efficiency with streamlined guest communication, personalized interactions and prioritized requests.
CHECK-IN
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Seamlessly check-in your guests without exchanging credit cards, IDs, or registration forms.
Guest Messages
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Easily communicate with hotel guests at scale.
Upsells
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Intelligently offer upsells to your guests throughout their journey.
Digital Authorizations
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Replace paper credit card authorization forms and reduce fraud and chargebacks by up to 90%

FAQs

A few helpful answers to common questions

What is Canary AI Webchat?

Why is Canary’s AI Webchat important for hoteliers? 

What are key features of a hotel AI webchat agent that I should look for?

What are the key benefits of AI-powered webchat for hotels?

Does the webchat agent work in multiple languages?

How much time does it take to set up the AI Webchat?

What types of questions can the AI WebChat answer?