Why Preferred Chose Canary’s Guest Management System

As the exclusive provider of Guest Management and PCI Compliant Digital Authorizations solutions for PHG member properties, Canary helps enhance the guest journey while saving staff time and increasing revenue.

Preferred Hotels & Resorts logo
Canary Tech logo

Trusted By 20K+ Hoteliers Worldwide

Four Seasons logoRosewood Hotels & Resorts logoThe Leading Hotels Of The World logoPreferred Hotels & ResortsMillenium Hotels and Resorts logoAce Hotel logoWigwam Arizona logoThe Standard logoXV Beacon logoThe Commonwealth logo
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Support the Full Guest Journey with Canary’s Suite of Solutions

Digital Contracts visual

Get contracts signed effortlessly & increase bookings

Replace paper and PDF contracts  with a streamlined online solution to get them signed quicker

Digital Authorizations visual

Reduce fraud & chargebacks

Canary’s PCI Level-1 and GDPR compliant authorization solution helps hoteliers avoid chargebacks and fraud

Contactless Check-in visual

Save time at the front desk & increase guest satisfaction

Guests can seamlessly check-in online, upload their ID, and complete the registration forms, all from one unique link

Dynamic Upsells visual

Increase revenue with the leading upselling tool for hotels

Guests can easily browse and purchase add-ons from multiple stages in the guest journey

Guest Messaging visual

Communicate with hotel guests at scale

Communicate with guests in their preferred channel with direct, AI, and broadcasted messages

Digital Tipping visual

Attract & retain more staff

Drive 5X more staff tips to increase compensation and improve retention without hurting your bottom line

Contactless Checkout visual

Boost reviews & save housekeeping time

Contactless Checkout guides only the happiest guests to leave a review on TripAdviser and Google and increases 4- and 5-star reviews by up to 350%

Premier Guest-Facing Technology
for Luxury Hotels

Canary’s Guest Management System includes Check-In, Checkout, Messaging, Upsells, and Digital Tipping, improves the guest experience and reduces front-desk and housekeeping work by up to 20%.

On a busy weekend, Canary’s Checkout solution will easily save our housekeeping team 2-3 hours.

Vaughn Davis
Christina Norton, General Manager
The Commonwealth

[Canary's] Digital Authorizations solution has brought us into full PCI compliance and Contactless Check-In has created a better arrival experience for our guests.

Matthew Chu, Director of Revenue & Reservations
XV Beacon Hotel

Shortly after the launch of Canary’s solutions at our property, we noticed a 50% increase in front desk efficiency and a 10% increase in guest satisfaction scores.

Matthew Milliken
Kendall Clay, Director of Rooms
The Wigwam

Benefits of Canary’s Solutions for Preferred Member Properties

$100k in Incremental Revenue

through the intelligent offering of guest add-ons and upsells

Reduce Labor Costs by 20-50%

with more streamlined hotel opeartions and reduced day-to-day administrative work

Boost Guest Satisfaction by 20%

by eliminating long lines and hold times

Reduce Fraud & Chargebacks
by up to 90%

with Canary’s proprietary fraud prevention & secure PCI compliant platform

Wigwam Arizona logo

Case Study

How The Wigwam Increased Guest Satisfaction & Revenue With Canary’s Guest Management System

Learn How Canary Can Help Your Properties Thrive