Modernize your entire guest journey with the leading all-in-one guest technology platform. Canary provides mobile-friendly solutions that streamline operations, enhance the guest experience, and drive more revenue at multiple guest touchpoints. Our technology integrates with all major PMS, payment and other hotel technology tools for ultra-easy deployment and ongoing management.
Canary Technologies is recognized as the hospitality industry’s leading technology solutions provider for hotels, resorts and other lodging properties.
Canary helps us accomplish all of our operational and sales goals with modern technology solutions that our guests really value.
– Vaughn Davis // General Manager
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Canary's global team of engineers develops and maintains our own custom integration tools and robust API to ensure seamless integration with all major property management systems, payment providers, CRMs, and more.
Additionally, our team releases 5-10 new integrations per quarter to ensure you always have easy access to the tools your team needs.
Advanced customizations are available for enterprise customers.
All-in-one Platform
Say goodbye to jumping between hotel tech solutions and hello to one unique login. Canary consolidates 10 different guest-facing software systems into one comprehensive cloud-based platform, built for hoteliers.
Boost Staff Productivity
Eliminate front desk lines. Guests can complete check-in tasks, submit upsell requests, and authorize payments through Canary’s web-based interface... Resolve guest inquiries and send text announcements at scale.
Elevate the Guest Experience
Remove tedious paperwork. Digitize common admin tasks like registration cards and credit card authorizations for guests to complete at their own convenience, before they arrive. Your front desk can finally focus on hospitality instead of busy work.
#1 Rated Hotel Technology
Canary is the #1 rated solution on HotelTechReport and is the sole hotel technology company named to Fast Company’s Most Innovative Companies in 2023. Rated “Best Cybersecurity and Fraud Prevention Software” 3 years in a row, Canary’s software is built directly on top of our PCI level 1 compliant infrastructure.
Easy To Set up
& Use
Canary’s software solutions are designed to be set up in less than 30-minutes. Canary also provides free training sessions to ensure your property is making the most of the platform. Both guests and staff will love Canary’s beautiful interface and intuitive user experience.
Experts in Local and Global Regulations
Canary’s software is built to meet local and global requirements related to security, data privacy, tipping laws, and more. Onboarding experts ensure your setup complies with your regulatory needs.
Contactless Check-in
Canary provides hotel IT teams with the ability to create customized, mobile-friendly guest check-in flows that are as unique as your property. And by putting the check-in experience entirely online, our flexible platform eliminates front desk lines, saves your staff hours of work, and reduces fraud and chargebacks — all at the same time. Canary Mobile Check-In also runs advanced fraud checks to help protect your property.
Contactless Checkout
Make housekeeping more efficient and drive 350% more 5-star reviews with one powerful tool. As your guest departs the property, Canary’s Contactless Checkout solution immediately alerts your team so they can turn the room right away. And as a part of the user flow, Canary includes a customizable guest satisfaction survey — any guest that leaves a 5-star review or higher is prompted to share their experience on Tripadvisor and Google.
Dynamic upsells
Canary digitizes your upselling efforts to skyrocket your bottom line. Our Dynamic Upsells software for hotels is 2x more effective at converting customers than in-person front desk agents. Upsell offers are intelligently and automatically presented to guests at key moments of high buyer intent.
Canary’s ease of use for guests and staff, coupled with its easy integration with our property management system, made it a no-brainer for our hotel.
- Vaughn Davis // General Manager, Dream Hollywood
Guest Messaging
Canary’s AI-powered Guest Messaging solution reduces guest inquiries at the front desk and frees up agents to spend more time on face-to-face guest interactions. Canary automatically responds to your most common questions (e.g., “What's the WiFi password?”), and enables your team to communicate with guests via automated, broadcast and direct messages. Canary’s Guest Messaging works with SMS, WhatsApp, and dozens of other existing applications. No additional phone numbers required.
Digital Tipping
Canary’s Digital Tipping solution helps general managers boost staff pay by up to $3/hour and incentivize valuable employees — the ideal tool for helping your hotel increase staff retention.
ACCORDING TO INDUSTRY RESEARCH
• Nearly 80% of hotel workers would be more likely to stay with their employer if tips were increased
• More than 70% of guests would have tipped more if Digital Tipping were an option
Digital Authorizations & CONTRACTS
Paper and PDF credit card authorization forms are unsecure, frequently targeted by bad actors, and no longer considered PCI compliant. Canary’s Digital Authorizations solution replaces these out-of-date forms with a modern online solution that saves your staff time, makes it easier for clients and guests to send payment information, and reduces fraud and chargebacks by up to 90%.
Canary’s platform is entirely web-based and does not require any new app downloads by either guests or staff. This removes significant roadblocks to adoption and drives up to 500% more engagement than competing native app solutions.
Canary’s Guest Management System is built directly on top of our PCI level 1 compliant infrastructure to ensure all solutions are secure and guest data is protected.
Brand Canary’s platform as your own. Our white label solutions ensure your property is always front and center at every digital touchpoint. You own the guest relationship, Canary just powers their digital journey.
Our team is determined to provide you with the same level of dedicated service that you deliver to your guests. Canary offers 24-hour support as well as a comprehensive self-help center to ensure you always have the answers and assistance you need. Canary’s support team can be reached by phone, email and chat.
A few helpful answers to common questions
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