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Canary Blog

Check-in Redefined: Unleash the Power of Automated Hotel Check-in
Hotel Expenses: 10 Clever Ways To Control Costs
25 Hotel Payment Options to Offer Guests More Flexibility
The 17 Hotel Reports You Absolutely Need to Put Your Business Ahead
20 Hotel Sales Strategies to Effectively Increase Revenue
Use of AI in the Hospitality Industry: 12 Practical Examples
7 Key Advantages of AI in Hotels
8 AI Examples in Hospitality That Win Guests and Boost Profitability
Podcast: Ushering High Tech into the Hospitality Industry
Understanding Artificial Intelligence in Hospitality: A Closer Look
Everything About Hotel Chatbots: Benefits, Myths and How to Pick the Right One
The Future of Hospitality: 10 Top Industry Trends for 2024
Exploring 13 Hotel Marketing Trends Set to Dominate in 2024
15 Expert Strategies for Hotel Data Breach Prevention
Mastering Hotel Competitive Analysis: The What, Why and How
14 Hotel Email Templates to Refine Guest Communication
Setting the Course: 24 Hotel Industry Goals to Set for 2024
A Complete Guide to Managing Guest Feedback in Hotels
A Comprehensive Guide to Increasing Hotel Sales in the Off-Season
What is Upselling in Hotels? 10 Foolproof Ways to Drive Revenue
Digital Contract Signing: The Smart Way for Hotels to Do Business
Social Media Marketing Strategy For Hotels: 11 Best Practices
12 Hotel Ancillary Revenue Ideas You Can Implement Today
SEO for Hotels: How to Drive More Traffic to Your Website
Get It Right: Your Guide to Online Review Management for Hotels
10 Hotel Staff Training Strategies for Success in a Tight Labor Market
The 2023 Guide to Self-Check-in Kiosks for Hotels
The Ultimate Guide to Managing Hotel Staff for Success
21 Hotel Staff Incentives to Attract and Retain Talent
Turning Feedback into Gold: The Ultimate Guide to Hotel Reputation Management
A Deep Dive Into GOPPAR and What It Means For Hotels
Outstanding Hotel Guest Communication: 9 Clever Ideas
Increase Corporate and Group Hotel Bookings
14 Easy Ways to Personalize the Hotel Guest Experience
The Increasing Importance of Sustainability in Hotels
Hotel Amenities That Win Over and Wow Your Guests
The Latest in Innovative Solutions to Hotel Problems 2023
Hotel Yield Management: A Complete Guide (+Tools to Help You)
Understanding ADR vs. RevPAR
Hotel Electronic Door Locks: Everything You Need to Know
The Latest in High-Tech Hotel Operations Management
Hospitality Software Innovations: Navigating Tomorrow
Everything You Need To Know About Hotel Payment Processing
12 Causes of High Hotel Turnover Rates and What To Do About It
11 Hotel Strategies to Attract Customers
How To Increase Food & Beverage Revenue in a Hotel
Best Practices for Guest Service in the Hotel Industry
Canary’s #1-Rated Digital Contracts & Payments Solutions Now Integrated With Amadeus Delphi
A Complete Guide to Cybersecurity in the Hospitality Industry
12 Creative Sales Ideas for Hotels
Everything Hotels Need to Know About PCI Compliance
Why Digital Check-In Is So Important to Hotels & Their Guests
11 Hotel Upselling Scripts for Your Front Desk
How To Upsell Hotel Rooms: A Complete Guide
Special Podcast Appearance: Where Security Lies Embedded in the Guest Journey
23 Hotel Technology Trends That Have Dominated 2023
A Complete Daily Hotel Front Desk Checklist
10 Hospitality Tips Every Hotelier Should Know
How to Write a Welcome Message for Hotel Guests (+7 Templates)
18 Innovative Ideas for Every Type of Hotel
The Complete Guest Journey: From Pre-Arrival to Post-Stay
#EmbraceEquity The Women of Canary
Welcoming & Greeting Hotel Guests: 13 Scripts To Follow
70+ Hotel Statistics You Need to Know in 2023
11 Hotel Room Selling Techniques To Boost Hotel Revenue
How To Choose the Best Hotel Management System for Your Property
How To Earn Better Google Reviews for Your Hotel in 10 Easy Steps
Using Technology to Improve Hotel Guest Experience in 2024
The Most Common Types of Fraud in the Hotel Industry & How To Prevent Them
15 Upselling Techniques for Hotels To Make More Money
How To Increase Hotel Bookings in 9 Easy Steps
Everything You Need to Know About Revenue Management in Hotels
17 Hotel Improvement Ideas Every Hotelier Should Consider
15 Important Hotel Metrics & How to Improve Them
The 9 Best Guest Activities to Offer at Any Hotel
Everything You Need to Know About What Is Most Important to Hotel Guests
Customer Service in the Hotel Industry: 9 Ways To Improve
20 Ideas To Improve Hotel Guest Experience: From Research to Post-stay (2024 Edition)
What Canary Customers Can Expect After Our $30M Series B Funding Round
Top Tech Tools To Improve Basic Hotel Operations
How To Increase Your Hotel Occupancy Rate: 8 Practical Methods
How Technology Can Reduce Typical Hotel Operating Expenses
What To Look for in Modern Hotel Front Desk Software
6 Ways Housekeeping Departments Can Reduce Costs
5 Fool-Proof Ways To Improve Your Tripadvisor Ranking
Why Cashless Tipping Solutions Are So Important for Frontline Hotel Workers
The Hotel Concierge: What They Can Do for Your Hotel & Guests
Four Things To Plan for in Your 2023 Hotel Budget
Everything You Need to Know About Hotel Credit Card Authorization Forms
The 10 Most Essential Hotel Software Tools (2022 )
Master Direct Bookings: A Comprehensive Guide for Hotels
13 Hotel KPIs To Keep an Eye on To Ensure Your Property’s Success
The Big Benefits of Mobile Tipping for the Hospitality Industry
How To Avoid Hotel Chargebacks & Win Them When They Happen
How To Improve Guest Satisfaction In Hotels
The Technology Solutions Luxury Hotels Should Embrace To Augment the Guest Experience
How To Create a Hotel Guest Policy That Works for You & Your Guests
10 Popular Upselling Examples for Hotels
8 Smart Hotel Technology Solutions That Improve the Guest Experience
The Hotel Guest Cycle & Why It Matters

Canary in the News

Canary Technologies Partners with Global Fintech Adyen to Transform Hotel Payment Processing
IHG approves slew of hotel digital tipping solutions
Canary Technologies Launches Platform to Boost Hotel Sustainability & Streamline Check-In
IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping
Canary Technologies named #1 Guest Experience Platform & Winner of 8 Awards at 2024 HotelTechAwards
Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties
Canary Technologies to Power Wyndham’s New AI-Enabled Guest Engagement Platform
Canary Technologies Celebrates 2 Years of Integration with Oracle Hospitality Integration Platform
Canary Technologies Unveils Canary AI, a Groundbreaking Generative AI-Powered Guest Management System for Hoteliers
Finding The Right Tech for Each Hotel Class
Drury Hotels Selects Canary Technologies to Provide Secure Digital Authorization Solution to Over 150 Hotels
Canary Technologies & Visual Matrix Join Forces to Provide Digital Guest Management Solutions for Hoteliers
Canary Technologies Wins Travel Tech Titans Award
Hoteliers slowly test digital tipping as travelers increasingly go cashless
Give Employees Multiple Reasons to Stay
Canary Technologies & Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector
Utilizing Technology to Address the Shortage of Hotel Staff
How Technology is Being Used To Solve the Hotel Staffing Crisis
Podcast - IHTF 2023 - Where Security Lies Embedded in the Guest Journey
Survey: Wide discrepancies in national hotel tipping habits
New Survey Finds Tipping Process Lacks Transparency
‘People want to do the right thing’: Why 79% of hotel guests say you should tip — but only 30% do
Digital Tipping: Guests Want it, Staff Need it
Canary Technologies Partners with WebRezPro To Provide Full-Stack Digital Management Resources to Hoteliers
Canary Technologies’ Survey Finds Wide Discrepancies In National Hotel Tipping Habits
Canary Technologies Named to Fast Company’s 2023 List of the World’s Most Innovative Companies
Canary Technologies Named Winner of 3 2023 HotelTechAwards
Behind the Investment: Canary Technologies – Bringing Hotels into the 21st Century
Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe
Canary Technologies Now Available on Oracle Cloud Marketplace
Organizations Show Appreciation During Housekeepers Week
Analyzing the New Digital Tipping Trend
Canary Technologies To Match up to $100k in Digital Tips During International Housekeepers Week 2022
Canary Technologies Partners With Viceroy Hotels & Resorts To Help Their Properties Reduce Chargebacks & Fraud With Digital Authorizations
Canary Technologies Partners With Pineapple Hospitality To Provide Contactless Check-In, Digital Credit-Card Authorizations For Its Staypineapple Brand
Germain Hotels Makes Canary Technologies Digital Credit Card Authorization Solution the Standard Across All Its Properties
What Hoteliers Need To Know About Protecting Guest Data
Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis
How To Get Your Hotel Off of OTAs
Preferred Hotels & Resorts Selects Canary Technologies as Exclusive Guest Management System Within Its Alliance Partner Program
Canary Technologies Partners With Hotel Consulting Firm BizGate To Bring Silicon Valley Technology Solutions to Middle Eastern Hotels & Resorts
Where This Fidelity Venture Fund Is Placing Travel Tech Bets
Canary Technologies Delivers Contactless Check-In When Hotels Need it Most
Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration
5 Hotel Tech Trends To Watch in 2022
7 Ways for Limited-Service Properties To Drive Ancillary Revenue
Why Contactless Hotel Check In and Mobile Web Solutions Are Surpassing Native Apps
Eight Simple Ways Hotels Can Streamline Housekeeping Duties
Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations

Canary Case Studies

Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
How Waypoint Hotel Streamlined Front Desk Operations and Drove Upsells with Canary
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
How Ali’i Resorts LLC Used Contactless Check-In & Checkout To Increase Their Average Star Rating From 3.5 to 4.6
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
How a Design Hotels Property — & Historic Hotels Worldwide Member — Increased Revenue & Efficiency
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
How The Wigwam Increased Guest Satisfaction & Revenue With Preferred’s Exclusive Partner, Canary
How Basecamp Properties Reduced Fraud & Improved a Lobby-less Guest Experience
Why the Mandolay Chose Oracle & Canary for Their PMS & GMS
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
How a Boutique Hotelier Operates an Entire Hotel from His Phone
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
How the Coeur d'Alene Resort Offers a Luxurious Guest Experience with Technology
How Classic Hotels & Resorts Gets to 100% Security Compliance with Canary
How this Cambria Reduced Chargebacks by Eliminating Paper Forms

Hotel Terminology

NPS (Net Promoter Score)
CSAT (Customer Satisfaction)
RGI ( Revenue Generating Index)
ARI (Average Rate Index)
MPI (Market Penetration Index)
NOI (Net Operating Income)
ARPAR (Adjusted Revenue per Available Room)
GOPPAR (Gross Operating Profit per Available Room)
RevPAC (Revenue per Available Customer)
RevPAR vs TRevPAR
TRevPAR (Total Revenue per Available Room)
RevPAR (Revenue per Available Room)
Occupancy Rate
CPOR (Cost per Occupied Room)
ALOS (Average Length of Stay)
ADR (Average Daily Rate)